The Sugar and Spice Ranch

What a disappointmentWe had booked a stay online and had to postpone our stayUnable to reschedule, I tried to contact the ranch and no one responded to my calls and lettersAfter many months I called and asked for a refund and finally got through to a live person who told me they had a policy of no refunds and it was ‘on the website’ in ‘our polocies’No it is notAlmost 2K down the drain and they can’t be upfront about it and can’t return a phone call because they know they are in the wrong