The Roofing Company

The Roofing Company finished our roof the end of June We had a tile roof removed and replaced with asphaltWe signed a contract at the end of March and wanted a start date in the latter part of JuneRight from the beginning Chris and company were extremely accommodating As our start date approached they kept us informed with weekly updatesWhen the workers arrived that were friendly,courteous and very hard workingThey did a through clean up every eveningThe roof looks greatMy wife and I couldn't be happierwe would not hesitate to recommend The Roofing Company, very professional from start to finish Dick and Lynn O

This has been resolved to my satisfactionYou can remove the ComplaintThank you.? [redacted]

Hello, Thank you for your time and consideration in this matterTRC has responded and have acknowledged Mr*** concernsTRC has met with Mr*** multiple times, including our owner, project manager and the original estimatorTRC has removed the snow at no cost to Mr***, TRC has trouble
shot these areas multiple times and provided excellent solutions Mr*** has been reassured that this area will be reroofed at no cost on March 16- The estimator personally met with Mr*** on 2/16/to provide a solution and assure him this will be taken care of once moreTRC has gone above and beyond to resolve Mr*** concerns.Thank you

This has been resolved to my satisfactionYou can remove the ComplaintThank you. *** ***

This has been resolved to my satisfactionYou can remove the ComplaintThank you. *** ***

My roof was finished this eveningI have heard compliments already about how nice the roof looksThe men did a nice job cleaning up each eveningThey even go around together with a magnetic piece on wheels to collect the nails each dayAll were very hard workersI felt very comfortable having them at my homeThank you for doing such a great job it looks great

The Roofing Company finished our roof the end of June 2016. We had a tile roof removed and replaced with asphalt. We signed a contract at the end of March and wanted a start date in the latter part of June. Right from the beginning Chris and company were extremely accommodating . As our start date approached they kept us informed with weekly updates. When the workers arrived that were friendly,courteous and very hard working. They did a through clean up every evening. The roof looks great. My wife and I couldn't be happier. we would not hesitate to recommend The Roofing Company, very professional from start to finish.
Dick and Lynn O.

Review: In January 2016, I called The Roofing Company to resolve a small leak in the roof that they installed in March 2014. He surveyed the area of the leak and said he would send someone to repair it within a week. As I was traveling on business and my wife working until 6:00 pm during that next week, we never received confirmation that the repair was made. We have called the business and left a message five (5) times. I have also sent an email to the business: the one advertised on the voicemail greeting. The business has not returned my calls and it has not replied to my email message. I still don't know if the repair was made. Continuing with a roof with a leak will cause long-term damage to my property.Desired Settlement: I really like the business owner and want to either get confirmation that the roof was repaired or repair the roof (if t was not yet repaired).

Consumer

Response:

This has been resolved to my satisfaction. You can remove the Complaint. Thank you. [redacted]

Review: This contractor does not pay their bills. A lien notice was sent to me from their supplier.

I had a new roof put on my house by [redacted] of The Roofing Company. I paid the bill for work done on my home in full to [redacted] of The Roofing Company. A month later I received a notice that a lien was going to be placed on my home by Roofing Supply Group in Rancho Cordova because The Roofing Company failed to pay Roofing Supply Group $3592.35. The letter I received states that they acknowledge my payment to The Roofing Company but that I need to pay for labor, service, equipment and materials that The Roofing Company used from Roofing Supply Company within 10 days. I have called and left messages to [redacted] of The Roofing Company but the calls are not being returned. The phone number I have for [redacted] of The Roofing Company is (916) 721-3935.Desired Settlement: I need [redacted] of The Roofing Company to immediately pay his bill to Roofing Supply Group at [redacted] Court, Rancho Cordova, CA 95670. I need a certified letter from Roofing Supply Group and also from [redacted] of The Roofing Company that Roofing Supply Group has been paid in full and that any and all liens placed against me and my house have been terminated. In addition I need [redacted] of the Roofing Company to send me a separate certified letter stating that all contractors, suppliers and other business interests used by The Roofing Company for the work done on my house have been paid in full and I need a receipt from the Roofing Company for all work done on my house and an invoice showing all payment has been made in full.

Review: re-roof job left debris in attic, caused garage ceiling panels to be unsecure, hole in panel, knocked down electrical wires, did not pay supplier

Hired the Roofing Company for a re-roof job. The company left debris all over attic crawl space, the ceiling panels in the garage are nearly falling down, and there is a hole in one. The electrical wires in the back of the house were also knocked down. The owner has made no attempt to remedy anything. He just said that's what happens in a re-roof. In addition, we have paid him in full for his awful workmanship and he has not paid his supplier. For these reasons, he should not be allowed to continue ripping off struggling homeowners!Desired Settlement: I want to contractor fix his faulty workmanship and show prof that he has paid for all services that he used to complete our roofing project.

Consumer

Response:

This complaint was due to a miscommunication. [redacted] from the Roofing Company was on vacation when we contacted him about a potential lein against our property and didn't respond in a timely manner. We cleared things up when we got in contact.

Sincerely,