The Powder Coat Store Reviews (%countItem)
The Powder Coat Store Rating
Address: 1322 Heath Rd, Sequim, Washington, United States, 98382
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The powder coat store is selling Redline powder coating guns online from India. I received a gun that did not work properly since I received it. I was told that there would be a replacement part sent to fix the issue and have yet to receive it. It has been several months. This gun cost 600.00. I would like a refund. It is very difficult to get in touch with them and they don39t answer back on your requests.Thank you
We are a distributor for Red Line powder coating systems. We do not warrant the units separate from Red Line Industries, LTD. All warranty and service related claims are handled directly through Red Line Industries, LTD which we have stated repeatedly to this buyer. We have also been in communication with both the customer and Red Line Industries. The customer and Red Line reached an agreement for repairs/replacement but then the customer decided somehow it was our fault that he was unhappy with the remedy they had agreed on completely separate from us.
Complaint: ***
I am rejecting this response because:
The business did not respond to my inquiries in a timely manner. And I placed a call to them and emailed them numerous times without getting a satisfactory response. How can you sell a product and not support it? Their Internet presence should be shutdown. I'm sure that there are others that have been duped by these folks too. Please leave this message as a warning to other consumers. I will follow-up with the consumer protection agency.
Sincerely