Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. The business has reached out to me and sent a check. While I am unhappy that it took this long to get the refund due I am glad it is over. I have tried to edit the names of my son's out but it does not save the changes- if this complaint is published can you please edit my children's name out? Thank you.
Regards,
[redacted]
Dear [redacted]
Thank you for informing us of the complaint received by The Revdex.com.
After a thorough investigation, we found a clerical error in processing the refund request. We immediately rectified the...
error and contacted the customer. While this situation is not a common occurrence, we have taken steps to re-educate our staff on policies and procedures.
Regards,
Sara G[redacted]
Practice Administrator
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. The business has reached out to me and sent a check. While I am unhappy that it took this long to get the refund due I am glad it is over. I have tried to edit the names of my son's out but it does not save the changes- if this complaint is published can you please edit my children's name out? Thank you.
Regards,
[redacted]
Dear [redacted]
Thank you for informing us of the complaint received by The Revdex.com.
After a thorough investigation, we found a clerical error in processing the refund request. We immediately rectified the...
error and contacted the customer. While this situation is not a common occurrence, we have taken steps to re-educate our staff on policies and procedures.
Regards,
Sara G[redacted]
Practice Administrator