The News-Gazette, Inc.

Dear Dispute Resolution Specialist:Thank you for forwarding Mr***'s formal complaint to this office and allowing us the opportunity to resolving it.I contacted Mr*** by phone today and assured him that we have taken the steps to discontinue the delivery of our Accent product to his homeI
also explained the reason for the delayI provided him my phone number so that he can contact me directly if encounters any further issues, and he seemed satisfied with my assistanceA copy of my follemail to the customer is enclosed.Thank you again for allowing us the opportunity to address Mr***'s complaintIf you have any questions or require anything further from The News-Gazette in this regard, please let me knowI can be reached at *** ***.Best regards,*** ***Executive Assistant to the PublisherThe News-Gazette, Inc

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.