The Nail Boutique

I do not have receipts, but this is the loyalty card for my services The incident happened on one date and then was exacerbated on a 2nd visit The total was approximately $

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint.
The letter states, "At this time, we have conflicting information as to the date of loss, and initial treatment.", which is a complete spin of my information. Additionally, I have waited for weeks to find out if additional information was needed and was never advised so. I only got this abrupt denial upon expressing my complete displeasure with this process and am clearing being discriminated against on that basisI need the name of your supervisor and his/her contact information as soon as possible
Regards,
L*** S***

[redacted] January 25, 2018L[redacted]...

[redacted] Re: Insured: N[redacted], H[redacted] DBA THE NAIL BOUTIQUE Claimant: L[redacted] Date of Loss: September 26, 2017 Event Number: [redacted] Claim Number: [redacted] Dear L[redacted]: We have had an opportunity to investigate your claim to make a proper determination of its merits. Based upon the information currently available, we do not find any liability on the part of our insured. Your allegation is an infected finger as a result of our insured's operations. At this time, we have conflicting information as to the date of loss, and initial treatment. Additionally, there is a lack of medical records provided to support that this injury arose as a result of our insured's operations. Due to lack of evidence to support your claim, we are unable to accept liability on behalf of our insured. Because our obligation as an insurer is to pay only those claims for which our insured is legally responsible, we must therefore deny your claim for damages. If you should have any additional information that you feel would alter our position, or any questions, please contact me directly at (888) [redacted] - [redacted] Ext. [redacted]. Sincerely, K[redacted]  Claim Representative Phone: (888) [redacted] - [redacted] Ext. [redacted] Fax: (866) [redacted] - [redacted]@thehartford.com Writing Company Name: [redacted], Ltd.

I do not have receipts, but this is the loyalty card for my services.  The incident happened on one date and then was exacerbated on a 2nd visit.  The total was approximately $90.00.