We selected this glass company to install glass shower doors. A man named [redacted] came out and took measurements and provided a bid which we accepted. We were told that from the time our glass was ordered it would be two weeks to installation. We provided a credit card for a deposit. A week later I noticed the credit card wasn't billed. We called to inquire and were told by [redacted] they would see why? Then a few days prior to the two week target date we called to see if it was on schedule. We were bluntly told they would call us. Very rude. Then the day that was two weeks we called again and this time [redacted] was insulting and condescending. We considered cancelling the order, but did not. Then after four weeks they finally came out to install the glass, but it was incorrectly made so the door wouldn't work. The installers tried to clean the glass that had been installed before they left but it had strange greasy coating that wouldn't come off. We tried for hours to clean this glass to no avail. We called [redacted] and told him that it would not clean and he laughed at us and refused to come see the issue. I then had another glass company come and they said that it appeared the glass had been left wet in the plastic wrap that it is shipped in and may never really come clean. The hinges for the door were also located improperly, which would void the warranty from the manufacturer. I recommend avoiding this company, and especially [redacted]. He is not to be trusted in my opinion.
We selected this glass company to install glass shower doors. A man named [redacted] came out and took measurements and provided a bid which we accepted. We were told that from the time our glass was ordered it would be two weeks to installation. We provided a credit card for a deposit. A week later I noticed the credit card wasn't billed. We called to inquire and were told by [redacted] they would see why? Then a few days prior to the two week target date we called to see if it was on schedule. We were bluntly told they would call us. Very rude. Then the day that was two weeks we called again and this time [redacted] was insulting and condescending. We considered cancelling the order, but did not. Then after four weeks they finally came out to install the glass, but it was incorrectly made so the door wouldn't work. The installers tried to clean the glass that had been installed before they left but it had strange greasy coating that wouldn't come off. We tried for hours to clean this glass to no avail. We called [redacted] and told him that it would not clean and he laughed at us and refused to come see the issue. I then had another glass company come and they said that it appeared the glass had been left wet in the plastic wrap that it is shipped in and may never really come clean. The hinges for the door were also located improperly, which would void the warranty from the manufacturer. I recommend avoiding this company, and especially [redacted]. He is not to be trusted in my opinion.