This company is completely unprofessionalMe and my wife just purchased a home with a burner installed by KRT that was leakingKen came by and tightened it for us so it wouldn't leak anymoreA week later it started leaking againI tightened it myself, but it continued to leak after thatMy wife looked into it and discovered that it was installed improperlyToday (about weeks later) we called back to have him come fix itHe told off my wife and said that he wasn't going to deal with itWhen I called him back he said that he installed the burner for " [redacted] " and that he's not going to deal with itHe was swearing on the phone and acting completely unprofessionalIt amazes me that this company is in business with that kind of serviceNot only did he improperly install our burner, but he told us off when we called him to come fix it and said that he "wasn't going to deal with it." Completely unprofessional!
This company is completely unprofessionalMe and my wife just purchased a home with a burner installed by KRT that was leakingKen came by and tightened it for us so it wouldn't leak anymoreA week later it started leaking againI tightened it myself, but it continued to leak after thatMy wife looked into it and discovered that it was installed improperlyToday (about weeks later) we called back to have him come fix itHe told off my wife and said that he wasn't going to deal with itWhen I called him back he said that he installed the burner for "** *** *** ***" and that he's not going to deal with itHe was swearing on the phone and acting completely unprofessionalIt amazes me that this company is in business with that kind of serviceNot only did he improperly install our burner, but he told us off when we called him to come fix it and said that he "wasn't going to deal with it." Completely unprofessional!
We are not sure who claimed that an employee of KRT entered a locked room in their cellar, but I can assure whoever it was that made that actuation is mistaking their claimI am the owner of KRT and would strongly recommend that if this customer believes that one of our employees entered a locked room in their home they contact me personally by calling usI can also assure this customer if this claim is proven to be true that employee will be identified and dismissed
I might add if the room was locked how did the employee enter the room?
If this customer was dissatisfied with the service provided call my office and they will be refunded 100% of the service providedKRT
We used this company for at least TEN YEARS! Today we had the pleasure of the owners son come to our house *said sarcastically*We caught them going through LOCKED rooms in the basement of our raised ranch, where we keep our valuablesI am about to call the policeThey just took off and I cant tell if anything is missing! Keep a close eye on these guys if it is necessary to use their services
I called KRT to fix my exhaust fan on my furnace He came to the house and told me not to worry about the noise it was making, to fix it when it brokeHe just replaced it less than years agoI understand that there are service fees but $to say it was the wind is rediculous! When I called with my concerns I was called honey and told to go to hell
This company is completely unprofessionalMe and my wife just purchased a home with a burner installed by KRT that was leakingKen came by and tightened it for us so it wouldn't leak anymoreA week later it started leaking againI tightened it myself, but it continued to leak after thatMy wife looked into it and discovered that it was installed improperlyToday (about weeks later) we called back to have him come fix itHe told off my wife and said that he wasn't going to deal with itWhen I called him back he said that he installed the burner for " [redacted] " and that he's not going to deal with itHe was swearing on the phone and acting completely unprofessionalIt amazes me that this company is in business with that kind of serviceNot only did he improperly install our burner, but he told us off when we called him to come fix it and said that he "wasn't going to deal with it." Completely unprofessional!
This company is completely unprofessionalMe and my wife just purchased a home with a burner installed by KRT that was leakingKen came by and tightened it for us so it wouldn't leak anymoreA week later it started leaking againI tightened it myself, but it continued to leak after thatMy wife looked into it and discovered that it was installed improperlyToday (about weeks later) we called back to have him come fix itHe told off my wife and said that he wasn't going to deal with itWhen I called him back he said that he installed the burner for "** *** *** ***" and that he's not going to deal with itHe was swearing on the phone and acting completely unprofessionalIt amazes me that this company is in business with that kind of serviceNot only did he improperly install our burner, but he told us off when we called him to come fix it and said that he "wasn't going to deal with it." Completely unprofessional!
We are not sure who claimed that an employee of KRT entered a locked room in their cellar, but I can assure whoever it was that made that actuation is mistaking their claimI am the owner of KRT and would strongly recommend that if this customer believes that one of our employees entered a locked room in their home they contact me personally by calling usI can also assure this customer if this claim is proven to be true that employee will be identified and dismissed
I might add if the room was locked how did the employee enter the room?
If this customer was dissatisfied with the service provided call my office and they will be refunded 100% of the service providedKRT
We used this company for at least TEN YEARS! Today we had the pleasure of the owners son come to our house *said sarcastically*We caught them going through LOCKED rooms in the basement of our raised ranch, where we keep our valuablesI am about to call the policeThey just took off and I cant tell if anything is missing! Keep a close eye on these guys if it is necessary to use their services
I called KRT to fix my exhaust fan on my furnace He came to the house and told me not to worry about the noise it was making, to fix it when it brokeHe just replaced it less than years agoI understand that there are service fees but $to say it was the wind is rediculous! When I called with my concerns I was called honey and told to go to hell