The Illinois Hammer Injury Law Firm, Dworkin & Maciariello Reviews (%countItem)
The Illinois Hammer Injury Law Firm, Dworkin & Maciariello Rating
Address: 134 N La Salle St Ste 650, Chicago, Illinois, United States, 60602-1037
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+1 (312) 264-5624 |
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I hired this company because I fired my last attorney they were bad at communicating so this was one of the concerns I voiced with my attorney Patrick and I was assured this issue would happen here. However thats exactly what I got. Most times I had to call for weeks and months before getting a response. In the beginning it was ok. I feel like im a client if everytime I call and he's on the phone then why isnt he at least calling me back. Ive gotten the run around so much. Ive even asked to speak to someone higher and was told there was no direct number to the person higher which I feel isnt true. I was told oh patrick will call you in an hr NEVER happened. Ive left messages with the Secretary, paralegal whomever and no call back. For example I have been calling since august amd within the past month calling every other day sometimes multiple times a day amd her it is december 12 and I just heard from him last week. This is so not fair and not right. I wont be back.
Hello Kristee,
Thank you for voicing your concerns. We appreciate your feedback. It is our understanding that Mr. Shifley explained he would be in touch with you regarding updates to your case, and that throughout this process you were able to speak with case managers as well as paralegals in order to answer questions about the status of your case on the phone. We can also see in our records that Mr. Shifley was in touch with you via email during this undertaking. While we understand your concerns, things do not move as quickly as we may like due to delays from third parties. When there were changes in your case Mr. Shifley did contact you, but changes do not occur daily. We apologize if this made you feel upset or neglected. It was certainly not our intention. We are happy we were able to win a settlement on your behalf, and we hope you have a speedy recovery.
I hired this company because I fired my last attorney they were bad at communicating so this was one of the concerns I voiced with my attorney Patrick and I was assured this issue would happen here. However thats exactly what I got. Most times I had to call for weeks and months before getting a response. In the beginning it was ok. I feel like im a client if everytime I call and he's on the phone then why isnt he at least calling me back. Ive gotten the run around so much. Ive even asked to speak to someone higher and was told there was no direct number to the person higher which I feel isnt true. I was told oh patrick will call you in an hr NEVER happened. Ive left messages with the Secretary, paralegal whomever and no call back. For example I have been calling since august amd within the past month calling every other day sometimes multiple times a day amd her it is december 12 and I just heard from him last week. This is so not fair and not right. I wont be back.
Hello Kristee,
Thank you for voicing your concerns. We appreciate your feedback. It is our understanding that Mr. Shifley explained he would be in touch with you regarding updates to your case, and that throughout this process you were able to speak with case managers as well as paralegals in order to answer questions about the status of your case on the phone. We can also see in our records that Mr. Shifley was in touch with you via email during this undertaking. While we understand your concerns, things do not move as quickly as we may like due to delays from third parties. When there were changes in your case Mr. Shifley did contact you, but changes do not occur daily. We apologize if this made you feel upset or neglected. It was certainly not our intention. We are happy we were able to win a settlement on your behalf, and we hope you have a speedy recovery.