The Hollywood Tavern

Business Response to File# [redacted] TDS advertises that DSL speeds and availability varySpeed plans are “up to”On 12/10/the TDS technician tested the line and spoke with [redacted] about his DSL connectionAs there is limited network capacity in his serving area, we have previously suggested alternative service providersAlternative service providers could include satellite carriers such as [redacted] or [redacted] or cellular carriersWe partner with DISH Network and can offer their [redacted] Otherwise we can reduce the speed plan to “Lite” (1MB) [redacted] may contact TDS at [redacted] or electronically via [redacted]

Response to
file# ***
TDS
advertises that DSL speeds and availability varySpeed plans are ‘up to’DSL
is a distance sensitive technology and Mr*** home is on the far
end of the range to be able to receive the serviceWe are limited in what we
can offer
Mr*** at this timeFortunately, there are network
projects to expand broadband internet access in Mr*** area as his
location is eligible for the Connect America FundSome of the projects in his
area are expected to be completed in Mr*** may sign up for email updates at tdstelecom.com/networkupgrades
I apologize that
the service is not meeting Mr*** expectationMr***
may cancel DSL with no penaltyAlternatives could include satellite or
wireless providersMr*** may supply his own modemIf he wishes to
lease one from TDS there is a monthly charge and TDS will fully warrantee it
and support it
Thank you

Business Response to File# [redacted]   TDS advertises that DSL speeds and availability vary. Speed plans are “up to”. On 12/10/15 the TDS technician tested the line and spoke with [redacted] about his DSL connection. As there is limited network capacity in his serving area, we have previously...

suggested alternative service providers. Alternative service providers could include satellite carriers such as [redacted] or [redacted] or cellular carriers. We partner with DISH Network and can offer their [redacted] Otherwise we can reduce the speed plan to “Lite” (1MB). [redacted] may contact TDS at [redacted] or electronically via [redacted]