Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #***I understand that by choosing to accept the business response that my complaint will be closed as resolved.
Regards,
*** ***
This is in response to the above referenced complaint, # [redacted].We show that [redacted], the complainant, has run ads with The Forecaster for his business, Mr. Chimney. Our records show he absolutely made a $300 cash payment in advance of advertising. It looks like his ad was scheduled for...
one week more than what his payment covered, resulting in the $49.48 charge. This was clearly an error in scheduling on our part and we apologize for the mistake. I must say that I wish Mr. [redacted] had at least called us first and I would have been able to explain and settle this right then.I am applying a credit to his account for the balance, as he clearly does not owe this.
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #***I understand that by choosing to accept the business response that my complaint will be closed as resolved.
Regards,
*** ***
This is in response to the above referenced complaint, # [redacted].We show that [redacted], the complainant, has run ads with The Forecaster for his business, Mr. Chimney. Our records show he absolutely made a $300 cash payment in advance of advertising. It looks like his ad was scheduled for...
one week more than what his payment covered, resulting in the $49.48 charge. This was clearly an error in scheduling on our part and we apologize for the mistake. I must say that I wish Mr. [redacted] had at least called us first and I would have been able to explain and settle this right then.I am applying a credit to his account for the balance, as he clearly does not owe this.