The Food Collective

ID [redacted] Dear Ms ***,We are in receipt of your letter regarding Ash lee [redacted] 's complaintI've attachede-mail correspondence between Ms [redacted] and our companyWe have responded toher promptly and sent refund checks in the amount of $via regular mail twiceNeithercheck has been cashed to dateI am once again sending a check (copy enclosed) toMs [redacted] , this time via Federal Express with a signature required in hopes that someonewill be home to receive the packageOur desire is to have a happy customer and we feelwe have done everything in our power to make that happen.Sincerely, [redacted] Accounting Manager

ID [redacted]Dear Ms [redacted],We are in receipt of your letter regarding Ash lee [redacted]'s complaint. I've attachede-mail correspondence between Ms. [redacted] and our company. We have responded toher promptly and sent refund checks in the amount of $3.99 via regular mail twice. Neithercheck has been...

cashed to date. I am once again sending a check (copy enclosed) toMs[redacted], this time via Federal Express with a signature required in hopes that someonewill be home to receive the package. Our desire is to have a happy customer and we feelwe have done everything in our power to make that happen.Sincerely,[redacted]Accounting Manager

Review: [redacted]'s Kitchen was to reimburse me for the organic veggie ground purchased in April 2015 and has not done so to date.

I contacted [redacted] on May 31, 2015. Nearly 2 weeks later (after sending another request), I received a response from a [redacted] who claims she mailed out a reimbursement check on 6/19.

On 7/7 I advised [redacted] and all Helen's Kitchen staff that I would be reporting a Revdex.com claim.

There is not enough space allowed to provide a full description here.Desired Settlement: Full reimbursement at $3.99 - at this point, an expedited form of payment would be the LEAST this company could do.

Business

Response:

ID [redacted]Dear Ms [redacted],We are in receipt of your letter regarding Ash lee [redacted]'s complaint. I've attachede-mail correspondence between Ms. [redacted] and our company. We have responded toher promptly and sent refund checks in the amount of $3.99 via regular mail twice. Neithercheck has been cashed to date. I am once again sending a check (copy enclosed) toMs[redacted], this time via Federal Express with a signature required in hopes that someonewill be home to receive the package. Our desire is to have a happy customer and we feelwe have done everything in our power to make that happen.Sincerely,[redacted]Accounting Manager