The Dry Basement Company

Business states that the consumer never called the business to advise them that there was an issue.  Instead she post a review and contacted the Revdex.com.  We were in contact with her several times, once we were aware of the issue, we went out to the property, investigated and found that there...

was a pen hole leak.  We have repaired the issue and the matter has been resolved on our part.  However, the consumer has a broken downspout connector which needs to be repaired in order for her issues to be resolved.  This was not in our original contract.