The David Vogel Landscape Company Reviews (%countItem)
The David Vogel Landscape Company Rating
Address: 4637 Tealtown Road Unit B, Batavia, Ohio, United States, 45103-1098
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Signed contact and the work was done exactly as expected.
Wha I didn’t expect was the courteous employees and left my yard better than when they arrived.
Thank you
I received one estimate for a project addressing a leak in my cinder block basement located at a front corner of the house, that was approved, executed, billed and paid for. This project included the use of an underground camera, hydro jetting footer drains and re-configuring slope of land/flowerbeds away from the house. A second estimate was generated on site for possibly two additional areas of work, as the completed and billed work was not effectively solving the issue they were hired to address. Only one portion of the second estimate was completed yet I was billed for nearly the entire amount of the estimate. When questioned the business representative has given various reasons for the billing including : additional costs ($1409) for the first project that was already billed and payed, and that tools and man hours were required on two days, indicating billing was based per day used, not per project quoted as demonstrated. They additionally claim that I had other options that I did not choose, such as tearing out the finished walls in my basement to expose the full scope of the problem....which I don't have as the entire interior basement wall is painted cinder block. It should be noted that there is two months difference in the dates of the invoices.
How can a business decide to tack on additional charges from a completed and paid invoice two months later? Vogel Landscaping is fraudulently billing me for services not rendered. I have estimates, invoices, communication, pictures and text messages to support my dispute. I had to hire another company that effectively, efficiently and professionally addressed my needs and solved my problem and provided me with in-depth updates and photo documentation of their work. Vogel Landscaping provided nothing of the sort.
To whom it may concern,
I just became aware of this situation and wish client had reached out to me.
I will call her to discuss exact concerns and look over what The David Vogel landscape has in said customer's file and will advise you on the outcome.
Any questions please contact me at *** cell or office 513-753-1007.
Thank you,
Lisa Vogel
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it. If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply. Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is a satisfactory first step to me. I will speak to Lisa, but I don't know that this action should be considered a "resolution".
Another employee is very aware of the situation as well as their collections agency.
Regards