The Dam Grille Sports & Tap Room

Complaint: [redacted] I am rejecting this response because:The respondent is not telling the truthWhen I met with the Respondent, he advised that only " [redacted] ***" (sp?) purported owner, coulddiscuss the issue with meHe gave me " [redacted] ***'s" name and phone number - who never responded to my phone calls Sincerely, [redacted]

*** *** came in and talked to me personally, at that time I pulled up all signed receipts for him with signaturesI also gave him a copy of eachHe said one of his charges wasn't hisI explained to him that it is our policy that if he feels a charge wasn't his he needed to call his credit
card company and dispute it with them and we would mail in the signed copies that we have and the credit card company could decide the outcomeI have attached a picture of the receipts from that dayThanks

Complaint: [redacted]
I am rejecting this response because:The respondent is not telling the truth. When I met with the Respondent, he advised that only "[redacted]" (sp?) purported owner, coulddiscuss the issue with me. He gave me "[redacted]'s" name and phone number - who never responded to my phone calls. 
Sincerely,
[redacted]