The Craftsman

Simply rude and overbearingI understand that they are trying to force payment from peopleYet, how can someone reply when Hal Burke tries to over shout anything saidDespicable people

I got a letter stating that I owed a Group called " ***" moneyThe CS Rep refused to give me any details and hung up on me
I called Scheer,Green,& Burke coLPA on 2-22-to ask for details of this bill from ***The CS repSpoke to me like I had no right to ask any questionsShe refused to give me any explanation of the charges and she hung up on me when I kept asking for a bill from their client

I received a notice of an unpaid camera violation and tried to go online to view the citation When nothing came up online I called the Law Offices of Scheer, Green, & Burke, CoLPAto inquire The woman on the phone was rude without provocation and when I replied in the same tone she used with me she hung up....guess they didn't have a legit claim to begin with

As *** stated in motheir floor started to to cupIn the flooring industry they have what is called a 6” solid hickory floorThe only thing that would cause the floor to cup is an imbalance of the humidity level from the top of the floor to the bottomBeing that I do not live with *** I
have no control over humidity levels in the home.The contractor that she calls our contractor is not our contractorThey hired and paid the contractor to build their homeIt happened to be a contractor that we deal with on a regular basis but certianly does not work for usThey paid him to install the floor.What she calls no helpWe came ( contractor and I ) and looked at the floor within a day of the first callWe had the flooring distributor send an independent agency to inspect and test the flooring, Test results were humidity control.I met with Brad ( *** husband ) , the flooring distributor, the manufactures repand negotiated with them to contribute toward a settlement I have talked with or text Brad times concerning the floor and kept the contractor informed of the progress at least weekly if not moreThey are very close to making a settlement offer No help at all.I see that I even get blamed for something the contractor was supposed to finish on the front of the house.Her husband didn’t even want her around during these meetings because he knows what she is like and she would make the situation even worse.The floor was installed in Dec2014, We were contacted of a problem in July She paid $not $10,000.00 *** *** ***Central Builders Supply Inc.*** ** *** *** *** ***
** *** ***
***

This company is trying to collect a debt under my name that is form in which they cannot prove that I owe
I contacted them 3/7/in regards to a collection letter I receivedThis was the first time I had received this letter and was confused as to why they said I owed this moneyI was polite and asked questions as to why I received this letterThe women on the phone would not provide her name and was repeatedly telling me I needed to pay the invoiceShe was constantly rude and interrupted me through out the conversationAfter a few minutes on the phone after continuously expressing my concern that I did not feel I owed this and I wanted a copy of the traffic violation as I never received it, she proceeded to tell me that it was from and she did not have the records or a license plate number to referenceThat she was confused about my account that something didn't seem correctYet she expected me to pay the invoice and was unwilling to look in to this matter any furt

I missed a call from their office, and they did not leave a voicemailI called back and spoke with *** The nicest way I can put it is she was unprofessional! I was not disputing the charge, just simply told her that I never received a bill from them, and I would like something in writing with their name, my account number, date of service, and balanceShe told me that they COULD NOT send more than one letter, they couldn't afford the postageMy exact words to her were, "Postage is cents, are you kidding me?" *** then proceeds to tell me that if I don't want to "communicate" with her, she would hang upI told her that I was communicating with her and she was being extremely rude and obnoxious, and that I wanted to speak to whoever was over herShe asked if I wanted to speak with the attorney, and I told her SURE! (Of course, I was never able to speak to the attorney.) She then offered me a settlementI told her that I had no problem paying the full amount, I just wanted something in writingI then asked her to repeat the name of her company, the location and her nameShe asked, "What for?" I told her I would be reporting them to the Revdex.comHer exact words, "What good is that going to do?" After a few minutes of silence she told me she would be ending a settlement letter out and I could choose to pay the entire amount or the settlementI have contact the company that turned the debit over to them, and am resolving it with them directlyAt first I thought it was just *** that was rude and unprofessional, but after reading the reviews, I can tell that apparently it is a company policy to treat people like they are trashI will also be looking for a way to file a complaint with the attorney's office directly

I appreciate the collections efforts by Scheer Green and Burke on behalf of the *** because they set their procedures according to our needs and priorities

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear.Dates are not accurate Central Builders was notified in June This was the same day we contacted a Lawyer. Our Contractor worked through Central Builders for this flooring, delivery etc which cost was more than the amount quoted.We also had another flooring company come in advise and humidity was never mentioned, it was stated that installation or product was the problem. If humidity was a concernRandy needs to educate his customers properly when buying product about thisWe had planned to purchase our flooring elsewhere and were never told of this warning with new hardwood. We would like this matter cleared up.And his lack of professionalism is clear by insulting his clients by putting words in their mouth
Regards,
*** ***

Failure to forward collected funds in timely manner
We are a small physicians office and hired this firm to help us with collections It had come to our attention that a large sum was collected from a patient back in April of 2016' but the firm has yet to forward monies to our office as of 8/24/ We would not even have known that money was collected had the patient not informed our office! After repeated calls to their office we were first told it was 'overlooked' and then, when we repeatedly asked for payment were told it was 'in the mail' but we have yet to receive it Amount is over $1K

Extremely rude and unprofessional

I am receiving constant calls that I have blocked from this company and Bill's I do not oweI AM DISPUTING THIS DEBT as it is NOT MINE!!!
*** and ***

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me. 
Regards,
[redacted]

The customer has been taken care of and the issue resolved and an indemnity agreement has been signed.