The Common Scents, Inc.

With the customer information provided we cannot find any order or transaction for the customer with that name or email To help further look into this what is the invoice number for the order?

Complaint: [redacted]
I am rejecting this response because:This Company knows that they are not making "quality" oils for people like myself. If what I received  were pure oils; I personally do not except their validity. In logic, an argument is valid if and only if it takes  a form that makes it impossible for the premises to be true and the conclusion nevertheless to be false. It is not required that a valid argument have premises that are actually true, but to have premises that, if they were true, would guarantee the truth of the argument's conclusion. I ordered only $40.00 worth of oils and it is not worth the time and effect required to solve this problem. I will advise all my family and friends of this conclusion, and never recommend this company for any future purchases.
Sincerely,
[redacted]

If you feel like the oils are incorrect please feel free to mail them back to be tested.  If they are correct there is nothing that can be done.  All sales with the wholesale oils are final as outlined in the terms and conditions.  If there is something wrong with the oil, we will...

correct them and compensate you for having shipped the incorrect product back.