The Cleaning Authority

A foreign substance was put in the oven, resulting in heavy smoke and toxic fumes.
On the evening of November 20, 2018 I turned on the larger oven of my dual oven stove. It had not been used in approximately three months due to my travel schedule. Upon heating, toxic fumes and smoke filed the house as if a chemical was burning. I have never experienced any issues with this oven prior to this date. Open windows and fans had to be used to clear the smoke and fumes that burned my eyes and throat and made one of my pets ill. As the oven cooled with the door open, a liquid substance dripped onto the floor. After clearing the smoke, I attempted to wipe out the oven with water which resulted in a foamy substance forming in the oven. The next morning I contacted The Cleaning Authority, as their employees clean my home every other week and were the only other people having access to my kitchen appliances. I planned to ask them to send someone over to clean the substance from the oven so that I could prepare Thanksgiving dinner, but was told that they did not clean ovens and did not put anything in the oven. I was told that there must be something wrong with my oven, although obviously an oven cannot put a toxic substance in itself. I have had issues with The Cleaning Authority's employees using cleaners that caused issues with counter tops and other surfaces in the past, but either the employee or I could rectify the situation and there was no smoke or toxic fumes involved in the prior situation. I do not appreciate The Cleaning Authority subjecting my home to smoke and toxic fumes, insisting that their unsupervised employees (who are generally different with each visit) could not be responsible and not offering to rectify the situation or even apologize for the extra work they have created for me.