The Cleaning Authority-Charleston Reviews (%countItem)
The Cleaning Authority-Charleston Rating
Address: 5060 Dorchester Rd STE 130, Charleston, South Carolina, United States, 29418-5687
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Damage to house, owner/company not taking responsibility
There was clear damage to my wood flooring on my stairs when the company came to clean my flooring and notified the owner on 2/11/19 of this. The owner stated this could not have been his cleaners as they did not clean the upstairs. I responded that they did as they cleaned the upstairs as is the normal cleaning. and mentioned that I would not have been charged the regular amount for them not to clean half my house. He has not responded at all since then. I have attempted to contact him and his company 3 times since then and have had no response
fix the flooring on my stairs
Hello Mrs Diaz
This is *** from The Cleaning Authority - Columbia, SC
I just got a letter from you about the case of Mrs ***, and I believe there is a misunderstanding.
My office do not serve Charleston. We are more than 2 hours away from her house, and I never cleaned her house.
Please access our website www.thecleaningauthority.com to verify the correct office that attend XXXXX.
I would really appreciate if you immediately removed the bad comments about my company on your website.
We work hard to have a good reputation that reflects our high standard quality and customer services.
Thank you