The Butcher's Hook

Thank you for forwarding the complaint from *** ***We were not aware that she had an issue with her product, and welcome the opportunity to rectify the situation.*** *** was contacted today by MrTheo R***, who has agreed to exchange the two cases of beef that she received for two cases
of Prime BeefWhile this upgraded product is more expensive, we are exchanging the product to *** *** at no additional cost.*** *** is satisfied with this resolution, and is no longer interested in a partial refund of her purchaseWe will have the exchange completed with the new product by December 7, 2017.Please feel free to contact me if any additional information is needed