The Book Nook

I checked with the office and we have copies of the gas vouchers that were sent out to the customer I can see about canceling them and resending them when I return from vacation on the 28th As far as the financing goes, we have several finance companies that we work with and the customer can always pay off their loan early with no prepayment penalties They can contact the finance company to arrange the payoff in order to save on the interest I think that a special promotion rate of 5.9% interest for the first year was used with this customer That would still allow a couple of months to arrange to pay off the loan during that promo period I hope this helps And again, I will check into reissuing the vouchers upon my return.Sincerely, [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait  for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

I checked with the office and we have copies of the gas vouchers that were sent out to the customer.  I can see about canceling them and resending them when I return from vacation on the 28th.  As far as the financing goes, we have several finance companies that we work with and the...

customer can always pay off their loan early with no prepayment penalties.  They can contact the finance company to arrange the payoff in order to save on the interest.  I think that a special promotion rate of 5.9% interest for the first year was used with this customer.  That would still allow a couple of months to arrange to pay off the loan during that promo period.  I hope this helps.  And again, I will check into reissuing the vouchers upon my return.Sincerely,[redacted]