The Bone & Joint Center

I have reviewed the response offer made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below I did not authorize them to use my debit card they knewDone made my out of pocket expence the surgery was free the post op office evem said it was Regards, [redacted] ***

I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
I did not authorize them to use my debit card they knew. Done made my out of pocket expence the surgery was free the post op office evem said it was
Regards,
[redacted]

Our policy at Wythe Physician Practices (Bone and Joint Center) is to look at all delinquent accounts prior to refunding patients.  In the case of Mr. [redacted] he had some outstanding balances that his payment was applied to and we could not process a refund.Please let me know if you should have...

any questions about our process.Sincerely,[redacted]