The Bicycle Shop Inc.

Mr. [redacted] was contacted by me and the bike he purchased was, in fact, a sale bike and that he was entitled to the sale price.  I have reimbursed him the $100 difference along with a $20 gift card for future purchases.  I will speak with the employee responsible and make sure this...

doesn't happen again.

Review: We went there to buy a bike that was advertised with a sale price tag on it of $499. After looking at many bike with good service from the salesman we decided to buy the sale bike. I did not question anything because the tag on the bike was clearly labeled. After checking out I started doing the math and asked about the price of the bike. They told me that the price tag on the bike was for the entry level bike not the bike that the tag was on. My wife really wanted the bike so we still purchased it. My complaint is the pricing policy. It seams a bit like false advertisement. I have a picture to back up myclaim.Desired Settlement: Price bikes accordingly and honor the price that was on the bike

Business

Response:

Mr. [redacted] was contacted by me and the bike he purchased was, in fact, a sale bike and that he was entitled to the sale price. I have reimbursed him the $100 difference along with a $20 gift card for future purchases. I will speak with the employee responsible and make sure this doesn't happen again.