Texas State Optical Of College Station

Initial Business Response / [redacted] (1000, 10, 2015/05/19) */ Invoice of electrician & signed invoice has been mailed out to customerOur office has called many times to arrange time to have ceiling taken care ofCustomers information has been given to painter to arrange for painting of the ceiling Initial Consumer Rebuttal / [redacted] (3000, 12, 2015/05/20) */ (The consumer indicated he/she DID NOT accept the response from the business.) We have not yet received the mailed invoices but that was sent only yesterday according to the above infoAlso, we have not received "many" phone calls, or messages about getting the ceiling painted [redacted] I did not call them back as I was still waiting on their response from our complaint and be cuase they had not left us a messageThe office has not actually told me that they would fix the ceiling at allThis is main part of our complaint [redacted] Final Business Response / [redacted] (4000, 26, 2015/06/30) */ [redacted] Invoices mailed out to client [redacted] Contact information sent to painter, to arrange a time to have ceiling re-painted Final Consumer Response / [redacted] (2000, 31, 2015/07/09) */ Update: yesterday [redacted] , 2015, a painter actually called me, came to house to assess job and tentatively booked [redacted] next week as painting dateHe will paint entire ceiling and bill Bathfitters [redacted]

Initial Business Response /* (1000, 12, 2017/08/21) */
An agreement has been made with the [redacted] to have the tub replaced.


[redacted]
Administrative Coordinator

Bath Fitter(r)
Initial Consumer Rebuttal /* (2000, 14, 2017/08/22) */
(The consumer indicated he/she...

ACCEPTED the response from the business.)
bath fitters has been in contact with the board of the co op and is going to replace the tub liner at a discounted price. I was chatting with [redacted] from the board and he said this was acceptable. thank you for listening.

Initial Business Response /* (1000, 10, 2015/05/19) */
Invoice of electrician & signed invoice has been mailed out to customer. Our office has called many times to arrange time to have ceiling taken care of. Customers information has been given to painter to arrange for painting of the ceiling....


Initial Consumer Rebuttal /* (3000, 12, 2015/05/20) */
(The consumer indicated he/she DID NOT accept the response from the business.)
We have not yet received the mailed invoices but that was sent only yesterday according to the above info. Also, we have not received "many" phone calls, or messages about getting the ceiling painted. [redacted]. I did not call them back as I was still waiting on their response from our complaint and be cuase they had not left us a message. The office has not actually told me that they would fix the ceiling at all. This is main part of our complaint . [redacted].
Final Business Response /* (4000, 26, 2015/06/30) */
* Invoices mailed out to client
* Contact information sent to painter, to arrange a time to have ceiling re-painted

Final Consumer Response /* (2000, 31, 2015/07/09) */
Update: yesterday [redacted], 2015, a painter actually called me, came to house to assess job and tentatively booked [redacted] next week as painting date. He will paint entire ceiling and bill Bathfitters. [redacted]