Texas Rangers Globe Life Field

I believe this is the worst treatment of people with disabilities I have witnessed. We waited 45 minutes in 107 degree sun for a cart to carry us back to the parking lot. Watched a man pass out and had to find EMS for him. They charge enough for parking that a dedicated waiting area with a cooling station could keep the disabled from passing out. They can do much better than this. People should be a priority.

My husband and I are very loyal fans of the Texas Rangers Baseball club. We purchased single game tickets to two games prior to the COVID-19 pandemic in good faith. The games were cancelled and we have completed the refund request on the Rangers website. Once completed, we never received a response. I called them numerous times and was told this would be processed. It has been over six weeks and we still have not received anything from this franchise. No response, acknowledgement, nothing. I am at a loss as to the integrity of this organization. I understand this amount of money may seem small to them, but to us, we set aside funds to attend these games. It is a huge event in our lives and their lack of response is extremely frustrating to same the least. I apparently need assistance to get their attention to refund us our money for these games. Please help.

I purchased tickets to see the Rangers v Yankees on 4/14 and with Covid-19 & shelter in place orders until 5/20 for Dallas county. That game is essentially canceled. I have contacted the Rangers twice about a refund and have not got no straight answer. As of today, I was told they may refund the tickets they may not. That they might give a credit for a game for next season.

I didn't use a credit to buy my ticket and I bought the ticket for a specific date due to my availability. They are withholding refunds and this is not right.

Went to Paul McCartney concert on June 14 at Globe Life Park, we paid $50.50 ($45 plus 5.50 internet and handling fee) for parking in Lot B. When we arrived the lot was chained off. We were told the lot was full and to keep moving. But we showed them our printed tickets and they said sorry, full. We drove around for another 40 mins and parked far away. Needless to say we missed about 45 mins of the concert. I have called the stadium 6 times now, I have left several messages. I have been told by a couple of people that they have gotten several calls. I said fine, I want a refund for my parking pass. I have been told that right now there are no plans to do refunds or anything. I have left messages with several folks and no one will return my call. There was a sign outside Lot B that said $20. Someone on one of my calls said that didn't apply to the concert just ball games. All I know is lot was full, I paid and didn't get a space and they are not giving me a refund. My parking ticket order number is: ***. I don't know why they won't return calls and why no one is willing to give a refund.

I paid $45 for a parking pass at a specific lot, in advance, online for a special event at Globe Life Stadium, which is run by the Texas Rangers Ball Club. Upon arrival, the lot was full and we were redirected twice to other lots which were a considerable further distance to the stadium, causing is to miss the beginning of the show. In addition, the parking lots had a sign posted stating a price of $20 - I paid $45. I called and spoke with a parking lot sales attendant who said they could offer me discount Texas Ranger games tickets. I let her m know that this is unacceptable, since I have no interest in attending a baseball game. I suggested he could at least make up the difference and refund me the discrepancy amount for what I paid online compared to the sign price at the parking lot. He said they have a no refund policy, which in this case is absurd, since they obviously overbooked their parking spaces.