Texaco Xpress Lube

Check for pro-rated refund amount has been over-nighted to customer at the posted address.  Called customer and spoke with him to confirm address.  Let him know it was pro-rated amount.

We have addressed the issue and taken care of Ms [redacted]s concerns.  I just spoke with her and she is happy, and has nothing but good things to say about her salesperson.  She was just frustrated with the delay in completing her request.Check was mailed on the 22nd of Jan, and we will...

confirm with Ms [redacted] when the credit is complete.[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

addressed salesperson inadvertently quoting wrong pricing on specific models.