I thought I should let you know that “[redacted] or [redacted]” from Rooter-Man contacted me on Tuesday, October 20. He definitely was not happy that I had contacted the Revdex.com. He felt that I had misrepresented myself when we had first discussed the service his technician had “not” provided....
The understanding on October 6 was that he was to refund my money. I only contacted you after 10 days from that conversation since I had not received a refund, and had been unable to speak to anyone from the company via telephone. I also decided to fax you the documents you requested because no one from the company had bothered to return my call the following Monday (10/19). I finally did receive a refund check for the full amount on October 23 that was postmarked October 21. I appreciate that they refunded me the money even though dealing with the company became unpleasant.I want to thank the Revdex.com for the quick response to the situation which did get results.
I thought I should let you know that “[redacted] or [redacted]” from Rooter-Man contacted me on Tuesday, October 20. He definitely was not happy that I had contacted the Revdex.com. He felt that I had misrepresented myself when we had first discussed the service his technician had “not” provided....
The understanding on October 6 was that he was to refund my money. I only contacted you after 10 days from that conversation since I had not received a refund, and had been unable to speak to anyone from the company via telephone. I also decided to fax you the documents you requested because no one from the company had bothered to return my call the following Monday (10/19). I finally did receive a refund check for the full amount on October 23 that was postmarked October 21. I appreciate that they refunded me the money even though dealing with the company became unpleasant.I want to thank the Revdex.com for the quick response to the situation which did get results.