Tenares Auto Repair

I ordered from Squirrel Cheeks Boutique on April 19th and paid $I have never recieved any updates on where my order isI have emailed them twice and I get the same message :
***
Order Confirmation
This email confirms that your order was received at Squirrel CheeksYou will receive an additional email once your order is shippedContact us if you have any questions about your order
Im trying to contact them and I get no other responseI want to be updated or be refundedThis site is a joke!
Is there anything else I can do? I feel like they stole me blind

I purchased items from this seller on two different occasions (one week apart from each other) and never received my ordersI have contacted the store using every resource that I have including: the store contact page, the email I find on the store website, an email I found from their *** shop, I started a *** dispute and attempted contacting the seller, and I finally resorted to contacting them via Facebook messengerEvery attempt was a failAt this point I don't want to even provide this store owner with my business and I would like to bring my money to a different small business owner that would have better customer serviceThis is the worst service that I have ever received from a small business and I feel this business shouldn't even be operating anymore

I made a purchase in November and after weeks contacted the company via emailShe told me I should be getting my order in the next weekAfter more weeks I tried to contact her again and haven't received a response I still have not been able to get in touch with them to date nor have I received my order

THIS IS THE WORST COMPANY TO DO BUSINESS WITH!!! I PLACED AN ORDER WITH THEM FOR $AND NEVER RECEIVED THE GOODSTHEY NEVER RETURN PHONE CALLS OR EMAILSI DON'T KNOW HOW THEY ARE STILL IN BUSINESSTHEY ARE A SCAM!!!