Tanner Recruiting Services

*** *** First I'm very happy you took service from my companyWhen I got this letter, I confirmed with colleague, at 9/* 8Pm the driver was leaving around 8:15PM instead of 8PM, she made announcement for all the customers in the station.She remember she been there after bus left, so she told you
bus left alreadyOn the ticket we mark 8:00PM/8:30PM, 8:00PM bus leave at *** *** * *** , 8:30PM leave at *** ** * ** **, I think you make mistake with the timeI saw you paid for the round-trip ticket for 2015-**-** Sun Wilmington 9:00am -> New York, and went back at 2015-*** Sun New York 8:00pm/8:30pm -> Wilmington, you used one way, we have ticket policy, the customer must show up at least 20m earlier before the departure time, once the time has past, you can not use the ticket anymoreBecause you're value customer for us, so if you still want to use that ticket, I will help you to ask my boss regarding this problemIf you have any questions please feel free to contact me the above phone number or email back to meThanks! ***

Final Consumer Response /* (2000, 8, 2016/03/10) */
Please cancel the complaintThe company contacted me and rectifies the situation
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