Tan Republic - Scholl's Ferry

Dear [redacted] , We are sorry to hear about this negative situationTan Republic recently changed ownership and has no ties to what happened with previous ownersWe understand you did not receive the services you paid for and were hoping for so we would be happy to put a credit on your account for a full month of tanning in the platinum level bed that you previously usedOur new guest relations manager stepped in at the beginning of September and has not heard anything from youIf you would like to give her a call then we would be happy to compensate you for the services you did not receive in SeptemberThank you!

Dear *** ***, We are sorry to hear about this negative situationTan Republic recently changed ownership and has no ties to what happened with previous ownersWe understand you did not receive the services you paid for and were hoping for so we would be happy to put a credit on your
account for a full month of tanning in the platinum level bed that you previously usedOur new guest relations manager stepped in at the beginning of September and has not heard anything from youIf you would like to give her a call then we would be happy to compensate you for the services you did not receive in SeptemberThank you!

Ms***,
I do apologize that this was not promptly resolvedI've expedited the issue and the refund check due to you was cut today and dropped in the mail to the address on fileIf you'd like to provide me with more information or the associates that did not aid to seek an immediate
resolution I'd be happy to pursue this matter to ensure this does not happen in the future
Sincerely,
Anastasia