Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: RDR cargo has not made any attemp to contact me or to resolve my issueI believe at this point that a lot of people have been wronged by them and it's still happening and will continue to happen unless somebody stops themI felt they need to be investigated and bring them to justiceI am not speaking just for myself but for everyone else who has dealt and invested with RDR Cargo and like myself, never heard back from themYou can niot get a real person on the phone and nobody returns your calls back In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: We do not believe the response from the company is true and the answer does not correct the situation Our representative advised us today that the company again stated that will not release the packages until either the sender (us) or the recipient (our family) pays extra money Furthermore, they will not tell us where the packages are located and continue to ignore our attempts to contact them.They are extortionists who are trying to obtain additional money from their customers We are only one of hundreds of customers who are affected by this company In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
[redacted] box is already in the Philippines and it's been in the hands of TK Trucking, the delivery company we used to hire back in OctoberTK Trucking have been holding other customers' boxes and not just [redacted] However, we have made legal actions and there is a pending action by the National Bureau of Investigation (NBI) in the Philippines to pull out all the boxes held by TK TruckingWe assure you that we are doing all that we can to deliver your boxWe have responded to this complaint and rest assured we are doing our best to have your boxes delivered as soon as possible
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]
The customer's boxes with invoice number [redacted] and [redacted] have already been DELIVERED.# [redacted] - Delivered March [redacted] # [redacted] - Delivered March [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: The business responded with "the package is at customs" in Manila and this does not solve the problemCustoms is not the issueI am fully aware that this company is on a recent lawsuit with another company and I have reason to believe my package along with others are being kept until this company settles their disputesCustoms does not hold packages for monthsAnd me knowing that it is at customs does not answer my questionThis package has been with them for months now in totalTheir business promise is delivery within monthsThis is failure to deliver service without providing the correct information to the clientThis should not happen to anyone In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Revdex.com:At this time, I have not been contacted by RDR Cargo Express regarding complaint ID [redacted] Rumor has it the owner has went into hiding Sincerely, [redacted]
Her box was one of those boxes already pulled out by RDR through the assistance of NBI and law offices of Jimeno C [redacted] and David from MrPaquito T [redacted] of TK Trucking in ManilaDelivery will soon followThank YouRommel D [redacted] Manager
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: Thanks for the quick replyTheir reply is always the same and that is unacceptableTheir contact numbers are all unreachableI also called their cargo forwarder here in Philippines and according to them, RDR is not paying the necessary dues to release the shipments that causes the delay in delivery In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
[redacted] box # [redacted] has already been delivered to [redacted] in Davao.Thank you for your patience
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: RDR cargo has not made any attemp to contact me or to resolve my issueI believe at this point that a lot of people have been wronged by them and it's still happening and will continue to happen unless somebody stops themI felt they need to be investigated and bring them to justiceI am not speaking just for myself but for everyone else who has dealt and invested with RDR Cargo and like myself, never heard back from themYou can niot get a real person on the phone and nobody returns your calls back In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: We do not believe the response from the company is true and the answer does not correct the situation Our representative advised us today that the company again stated that will not release the packages until either the sender (us) or the recipient (our family) pays extra money Furthermore, they will not tell us where the packages are located and continue to ignore our attempts to contact them.They are extortionists who are trying to obtain additional money from their customers We are only one of hundreds of customers who are affected by this company In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
The packaged was delivered last August **, The package was delivered without damages and was delivered to the correct person
[redacted] box is already in the Philippines and it's been in the hands of TK Trucking, the delivery company we used to hire back in OctoberTK Trucking have been holding other customers' boxes and not just [redacted] However, we have made legal actions and there is a pending action by the National Bureau of Investigation (NBI) in the Philippines to pull out all the boxes held by TK TruckingWe assure you that we are doing all that we can to deliver your boxWe have responded to this complaint and rest assured we are doing our best to have your boxes delivered as soon as possible
Problem occurred due to bad partnershipContainer still with Customs, Manila
[redacted] Still with Bureau of Customs for clearing process
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]
Revdex.com:At this time, I have not been contacted by RDR Cargo Express regarding complaint ID [redacted] .Sincerely, [redacted] ***
The customer's boxes with invoice number [redacted] and [redacted] have already been DELIVERED.# [redacted] - Delivered March [redacted] # [redacted] - Delivered March [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: The business responded with "the package is at customs" in Manila and this does not solve the problemCustoms is not the issueI am fully aware that this company is on a recent lawsuit with another company and I have reason to believe my package along with others are being kept until this company settles their disputesCustoms does not hold packages for monthsAnd me knowing that it is at customs does not answer my questionThis package has been with them for months now in totalTheir business promise is delivery within monthsThis is failure to deliver service without providing the correct information to the clientThis should not happen to anyone In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Revdex.com:At this time, I have not been contacted by RDR Cargo Express regarding complaint ID [redacted] Rumor has it the owner has went into hiding Sincerely, [redacted]
Company gone bankrupt due to bad partnershipBoxes still with Customs Manila
Container with Customs of ManilaDue for release
Her box was one of those boxes already pulled out by RDR through the assistance of NBI and law offices of Jimeno C [redacted] and David from MrPaquito T [redacted] of TK Trucking in ManilaDelivery will soon followThank YouRommel D [redacted] Manager
Revdex.com:At this time, I have not been contacted by RDR Cargo Express regarding complaint ID [redacted] .Sincerely, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: Thanks for the quick replyTheir reply is always the same and that is unacceptableTheir contact numbers are all unreachableI also called their cargo forwarder here in Philippines and according to them, RDR is not paying the necessary dues to release the shipments that causes the delay in delivery In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Release and delivery delayed because of ongoing lawsuit of partners
Revdex.com:At this time, I have not been contacted by RDR Cargo Express regarding complaint ID [redacted] .Sincerely, [redacted] **
Container with Bureau of Customs, Manila