Please find the response our response to the customer, emailed on 9/16/2016. If the customer has any additional questions please feel free to contact our office at 253-502-8600. I should also note that we mailed a dispute form to Ms. [redacted] on 9/16/2016. We received a mail return on...
11/2/2016 with the dispute form indicating that we had an incomplete or incorrect forwarding address.
Dear [redacted],
Thank you for contacting Tacoma Public Utilities Customer Service. We have received your request for dispute forms for Account # [redacted] # [redacted] St. S. Spanaway, WA 98387.
We have requested to have our support services team mail you the dispute forms to the forwarding address on file at [redacted]. Tacoma, WA 98445. If you decide to proceed with the dispute forms, please note that the turn around time for the dispute once initiated is a very quick time frame and it#s important to ensure the forms are returned to our office as soon as possible.
Otherwise, if you would like to come in to the office in person and fill out the forms in-house, you are welcome to do so as well. We are located at 3628 S. 35th St. Tacoma, WA 98409. Our lobby hours are Monday thru Friday from 8:00 am to 5:30 pm.
If you need further assistance, please contact us at 253-502-8600, Monday thru Friday, 8:00 am # 6:00 pm.
Respectfully,
Lisa
Customer Service Representative
Tacoma Public Utilities
Please find the response our response to the customer, emailed on 9/16/2016. If the customer has any additional questions please feel free to contact our office at 253-502-8600. I should also note that we mailed a dispute form to Ms. [redacted] on 9/16/2016. We received a mail return on...
11/2/2016 with the dispute form indicating that we had an incomplete or incorrect forwarding address.
Dear [redacted],
Thank you for contacting Tacoma Public Utilities Customer Service. We have received your request for dispute forms for Account # [redacted] # [redacted] St. S. Spanaway, WA 98387.
We have requested to have our support services team mail you the dispute forms to the forwarding address on file at [redacted]. Tacoma, WA 98445. If you decide to proceed with the dispute forms, please note that the turn around time for the dispute once initiated is a very quick time frame and it#s important to ensure the forms are returned to our office as soon as possible.
Otherwise, if you would like to come in to the office in person and fill out the forms in-house, you are welcome to do so as well. We are located at 3628 S. 35th St. Tacoma, WA 98409. Our lobby hours are Monday thru Friday from 8:00 am to 5:30 pm.
If you need further assistance, please contact us at 253-502-8600, Monday thru Friday, 8:00 am # 6:00 pm.
Respectfully,
Lisa
Customer Service Representative
Tacoma Public Utilities