T. Leblanc & Sonc

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I understand that by choosing to accept the business response that my complaint will be closed as resolved. 
Regards,
[redacted]

When given the opportunity, T. Leblanc & Sons, Inc. will always recommend doing any staining before painting as it is not uncommon for stain to creep and some painting touch up is often necessary. In this case, all the painting was complete before we were on the job. We went back to this job and...

addresses all the concerns of the customer to the best of our ability and were led to believe that it was satisfactory. We always strive for excellence in our product and regret the inconvenience experienced by this customer. It is unfortunate that the owner did not come to us first with the financial situation. An unknown problem cannot be resolved. We certainly intend to compensate this customer for his unexpected financial cost. We take pride in our customer's satisfaction and believe that our record over the past 99 years speaks for itself.