Initial Business Response /* (1000, 13, 2015/10/23) */
We successfully completed a $12,000 project for this client but subsequently we had a minor miscommunication over billing a $200 change order. We decided to credit the amount back to the client as a matter of good will. This matter is closed....
Initial Consumer Rebuttal /* (2000, 15, 2015/10/26) */
(The consumer indicated he/she ACCEPTED the response from the business.)
The business responded to our complaint and helped resolve the issue.
Initial Business Response /* (1000, 13, 2015/10/23) */
We successfully completed a $12,000 project for this client but subsequently we had a minor miscommunication over billing a $200 change order. We decided to credit the amount back to the client as a matter of good will. This matter is closed....
Initial Consumer Rebuttal /* (2000, 15, 2015/10/26) */
(The consumer indicated he/she ACCEPTED the response from the business.)
The business responded to our complaint and helped resolve the issue.