Systran Software Inc Reviews (2)
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Systran Software Inc Rating
Address: 4445 Eastgate Mall #310, San Diego, California, United States, 92121
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We are concerned to hear *** say he, ‘spoke with one of our techs and did not find a solution,’ since it is our process to help our customers solve any problems and offer a refund if they are unsatisfiedWe’re internally investigating this case for validation and evaluation of our processes
This has not happened before, as evident in our A+ rating, and our aim is to ensure this does not happen againUpon receiving ***’s complaint, our customer care team immediately contacted him and offered to fix the problem (in this case, helping him access his Chinese English language pair) or offer a refund We’re committed to helping our customers, that’s part of the reason we’ve stayed in business for years***, if you’ll allow it, we’re committed to helping you
We purchased Systran world package after reading online that it would translate English to Chinese (traditional)
This was advertised in the software on the websiteOnce get received the software after purchase we found out the software had a but and would not transfer English to Chinese (traditional)After speak with a tech from Systran we were not given a solution to this issue and have a peace of software we can not use