Syracuse Model Neighborhood Facility Inc

When she called back days later stating there was still standing water, she wanted us to come back at 3pmI informed her I had another appointment at that time and tried to schedule her for the first available appointment which, was the next day, she was not willing to work with me on thatShe
was issued a refund, minus the $which is non refundableThis complaint was filed after the refund was madeThere was no other contact after she refused the time I was able to work her in the following day

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.the mailing address is still [redacted]phone [redacted]
Regards,  
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my dispute.
Please enter your reason(s) for rejecting the business response below.
Regards,
[redacted]

This will be resolved, we had an issue with getting the correct part for this Model on this Unit.  We have had an address issue with mailing their refund back.  We have mailed the refund twice and keep getting the check back.  So if we could get a Good mailing address the check will...

be in the mail on Friday.  Thank you. If its the address on the complaint info, then we will send it to that Address.