Swiss Chalet

Initial Business Response /* (1000, 5, 2015/10/04) */
Mr *** lives within our guarantee area so the food was delivered fresh within minutes of order time in our special designed bags which keep food fresh and warm for hoursThis order was packed by a manager who actually talked to the
guestThe fries are fresh unlike fast food fries where there are additives to keep them crispy and when they are packed for delivery they will not be as crisp.When the guest ordered the food through our call center he didnot mention he had a flyer with a combo price.He wanted Ribs with a side and whole chicken with sides ,large sauce, four buns (garlic toast in his case) and condimentsWhen he called our "call center" about the price discrepancy : as a good will gesture they credited him with the $although he received extra side with ribs worth $So his total compensation was $
We would like to invite him in our dinning room for a free chicken dinner within 30days of this offer.On top of that he also has $credit for future orders (pick up or delivery) He was also offered free replacement of the meal which he refused
We apologize to him for the level of service but we are being reasonable with our offer and want him to experience dine in taste compared to delivery which is not the same as everyone knows