Swinger Sanitation Reviews (8)
View Photos
Swinger Sanitation Rating
Address: 3975 Highway 19, Cuba, Missouri, United States, 65453-6184
Phone: |
Show more...
|
Web: |
|
Add contact information for Swinger Sanitation
Add new contacts
ADVERTISEMENT
Swinger sanitation has always had the same billing policiesA bill will be sent for a quarter (months) you have days to send payment or acct gets suspendedThis acct has been suspended timesService has been provided for april may and june which was what had been paid forJuly Aug and Sept has not and acct was placed on suspendThere isnt any furture services that have been paid for so a refund isnt going to be issued
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted] ***
Initial Business Response /* (1000, 5, 2015/11/24) */
We provided a months worth of service on this accountThe service day was Monday and that was the 4th dump of the monthif we would have left the container there the next dump would have been in Novembers service and they wanted to end service
in October.We will not issue a refund because one in not owedWe do apologize for his misunderstand of how our billing and service works but we tried to explain this all on the phone
will make sure that the computer desk is picked up tomorrow 4/8, when truck is in the area
Swinger sanitation has always had the same billing policies. A bill will be sent for a quarter (3 months) you have 30 days to send payment or acct gets suspended. This acct has been suspended 3 times. Service has been provided for april may and june which was what had been paid for. July Aug and...
Sept has not and acct was placed on suspend. There isnt any furture services that have been paid for so a refund isnt going to be issued.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]
We sent out a bill for April, May and June, customer never contacted us to have service placed on hold or to let us know they could not pay the bill. We serviced them through April 21st before we had to stop the service for none payment. they came June first and paid the past due bill. our...
policy states that we do not prorate months of stopped service unless the customer notifies us, and they still had our carts while not paying. They were given $7.19 credit for being missed. We serviced them through July 21st and once again stopped the service for non payment for July, Aug and September. They came in the office mad that the owed us again for July, Aug and September. said it wasn't fair and stormed out of the office and said he'd find another company. The carts are on schedule to be removed, we have just been backed up on removals.
We sent out 2 bills for the service and never heard back. We removed the Can which was our property and left the trash. This is a standard procedure for any company in our line of work. We will be happy to start the service again as long as we get a reinstatement fee. If we can assist any further...
our number is [redacted]