Sweetwater Car Wash

To whom it may concernFirst off [redacted] left with her keys We had to shut down the carwash for min We had cars in the tunnel and cars waiting on line When we finally found [redacted] she did not even say sorry Then we hand washed her carShe came into the cashier and was very aggressive and said we scratched her car So the cashiers came and got me I went out with her and said where did we scratch your car she could not find a scratchThen said car was not doneI said show me what needs to be doneShe did not like my attitude so I had one of my employees go over her car with herShe got everything she paid for plus

To [redacted] I dont want to go round & round about what he said and what she saidI would like to resolve this matter Sorry I was out of town so I am a little late if [redacted] would like to come in we will hand wax her car again at no cost Thank youSweetwater Carwash