Sign in

Swati21

8162 Willowdale Ct, Springfield, Virginia, United States, 22153-3624

Sharing is caring! Have something to share about Swati21? Use RevDex to write a review
Reviews Ecommerce Swati21

Swati21 Reviews (%countItem)

Wrong address
I WILL NEVER USE SWATI21 AGAIN! I ORDERED A BOOK ORDER WAS DELIVERED TO WRONG ADDRESS (TO BE ACCURATE) DELIVERED TO AN ADDRESS IN SOUTH CAROLINA. I LIVE IN GEORGIA. I'M A STUDENT WHO NEEDED THIS BOOK RIGHT AWAY THIS BUSINESS SUCKS! I WAS ROBBED! THERE'S NOT A CONTACT NUMBER TO REACH ANYONE AT CUSTOMER SERVICE SO I'M OUT OF $30 CAN'T FIND BOOK NOW THANKS A Lot SWATI21 FOR NOTHING! I WOULD ADVISE ANYONE NOT TO USE THIS SIGHT!#!

Wrong address delivery
I had ordered a book via Amazon , I never recieved the book, Instead shipping it to my address in Saudi Arabia , it was shipped to wrong address in USA , a message sent to seller without reply
I payed for it , no refund ,no book,
Really a bad experience with them
114-3426529-7289869 this the order no

They keep canceling my order for a book for my womens small group why ???
Can’t believe you keep canceling and Order of a book you show in stock like why? Why is there something you seem to do a lot of might be a business?

I never received the item I ordered and paid for. There is no contact phone number available so I used the amazon link given to contact the on their site 5 times and have heard no response over the course of several weeks now. I was notified the item shipped but the tracking info has not been updated and at the moment shows the product having been transferred to USPS but invalid tracking number. I keep asking for valid tracking for a month

I never received the item I ordered and paid for. There is no contact phone number available so I used the “customer service contact form” on their website 3 times and have heard no response over the course of several weeks now. I was notified the item shipped but the tracking info has not been updated and at the moment shows the product having been transferred to USPS heading to San Diego, CA. I live in CT. I placed the order 12/9 and have yet to receive any acknowledgment of the issue. They’ve stolen from me as far as I’m concerned.

Swati21 Response • Jan 31, 2020

Hello,This is concerning complaint ID by ***. The customer has claimed that they have placed an order on our website and we did notship it. We did ship the item via *** Mail Innovations with a tracking number of ***. We show the item was delivered12/30/2019 1:42 P.M. Here is a link to the tracking:https://www.***.com/***/trackdetailsThe buyer hasn't contacted us with any issues. Could you please contact the buyer and confirm they have received the order? If they haven't wewill happily reship the order or refund it based on the buyer's preferences.Thank you,Steve

Swati21 Response • Feb 13, 2020

Date: Wed, Feb 12, 2020 at 1:25 PMSubject: Complaint IDTo: <***@myRevdex.com.org>Hello,This is in regards to Complaint ID by ***.We understand the customer was not satisfied with our previous response stating the item was delivered. We understand their ideal resolution is a refund.Although the tracking shows the item has been delivered, we have issued the customer a refund via their credit card today.Please confirm this matter to be resolved.Thank you

Customer Response • Feb 13, 2020

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]

Revdex.com:

I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me. I have received the refund, for which I am grateful. It is clear, however, that based on the business's response, they continue to willfully ignore the obvious facts of this dispute. If they checked the tracking number and my delivery address, they would realize the item was never received.

Regards

Check fields!

Write a review of Swati21

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by adding a photo

Swati21 Rating

Overall satisfaction rating

Address: 8162 Willowdale Ct, Springfield, Virginia, United States, 22153-3624

Web:

This website was reported to be associated with Swati21.




Add contact information for Swati21

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated