Swanson & Sons Lock & Safe Company

First I must say I never talk to the owner until this problem happenOn his cell phone which is [redacted] at [redacted] I never call him at the company saying my key was stuck in my ignitionAs I said beforeI call Swanson Lock Company, I talk to a lady, the lady that came out to my car and to see if she can get my key into my ignitionWhen she came she said she could not get it inThen also I never was told a priceUntil she hit my key into the ignition, got out the car and said your ignition is brokeThen said $for labor, don't know the priceWhen she hit my key inside my ignition that's where she broke stuff upI said before that's when I call the owner he did not hear my sideWhen I said she hit my key into my ignitionHe yelled and said no she didn'tThe manager of my aptswere right thereMt [redacted] his number is [redacted] and two otherTenants were right thereThey all said she should not have did thatI don't know why the owner in such busy would lie like that I never was told $for a priceI never call and said my key is stuckPlease help me