Susan Gilbert Photography Reviews (2)
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Susan Gilbert Photography Rating
Address: 1622 Winter Park Lane, Copper Canyon, Texas, United States, 75077
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Contract with photographer in regards to services/products to be received has been breachedNothing done in a timely manner or not received at all
On 3/13/15, my husband and I signed a contract with Susan G*** for photography of our engagements, bridals, and wedding dayWe paid a deposit on this day of $through SQUARE and paid in full 4/20/the remaining balance of $through SQUARE (which we paid off months early)
On day of our wedding I had certain pictures I wanted completed before guests started arriving and main photographer (Susan) was late due to "traffic" but assistant was thereThis upset me and caused added strain to my day because I wasn't paying all that money for an assistant I wanted the expertI feel like this was the starting point of the excuses as to why things weren't happening as they were suppose to
As per the contract the proofs would be posted online and the edits would take a full weeksMy wedding was on 9/4/which would put the
The business charged for services that she never completedThe business will not return communications and keeps postponing the finalized date
First impressions, *** appears very sincere and kindTaking out of the equation her lack of punctuality, you leave the initial meet and greet with no reason to doubt her professionalismAfter reviewing proofs from your photoshoots, you'll see that *** has a gift for talent and surprisingly at a price point that appears to be the lowest in the industryThe nightmare begins once you ask to see the finished product, i.eedited photos and/ or albumsOverall, collaborating with *** was extremely laboriousShe was late to our initial meeting, the engagement shoot, and my boudoir shootI chose to consider her lack of punctuality as a minor offense, as long as she was present and timely for the wedding day - which she accomplished to doAfter the wedding had concluded, *** displayed behaviors and a lack of follow through as if her co