Survival Broker Store

We have reviewed the customer's inquiry and have decided to refund the order in full for the customerThe refund has been processed and should be visible on his or her credit/debit card statement within hoursIn the event the customer received any merchandise, they are free to keep or dispose
of it

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I understand that by choosing to accept the business response that my complaint will be closed as resolved. 
Regards,
[redacted]

Dear [redacted], We have acknowledged your complaint and would like to apologize for how this matter was handled on our end. Reviewing your order, it appears that a mistake was made by our customer support team. A mistake in our system resulted in the newer version of the product being displayed when in...

fact it was not yet available - resulting in you receiving the older model. I have gone ahead and refunded this in full for you. You are free to keep or dispose of any product(s) you have received from us. Thank you