Surf & Turf Roofing Reviews (%countItem)
Surf & Turf Roofing Rating
Address: 5952 Clark Center Ave, Sarasota, Florida, United States, 34238-2715
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Bought house which reportedly had a roof leak repair by ST. Roof promptly leaked in same spot where existing ceiling damage was observed. Prior owner called ST and ST related message for me to call which I did. No reply. I left subsequent messages with no reply. Finally left negative feedback via google. This resulted in a call back and subsequent attempt to again repair and sales pitch to do additional work. I declined additional other services and wanted to focus on repair. 1st heavy rain and leak appeared to be worse than before. Again I called and was promised a call back. None occurred. Called each day for 4 consecutive days and no call back. They simply do not care and are not interested in supporting their work. Will now have to call an actual reputable roofer and pay to have repair done right. ST is terrible and others should stay away
signed a contract for work on 12/29/2018 for chimney flashing and the work was completed 1/2/2019.
*** sold the house to *** shortly after work was done. *** left a google review about the work in Feb 2020, but never attempted to contact the office. Once the review was responded to, asking him to call, he called and we went out to inspect. We redid the chimney flashing and replaced some tile at no cost to ***.
He called in again April 29, I spoke to him, and he said the leak is still happening and the water was pouring in. I opened another go back project and sent it to our production coordinator to schedule.
I have not received any calls from *** since speaking with him on the 29th of April. There have been no messages from him in our GroupMe chat either.
We have also made unsuccessful attempts to reach *** to schedule another inspection.
Surf & Turf Roofing stands behind our work and has a commitment to each homeowner we serve. We will gladly come inspect and correct any issues found at no cost, if it is within the scope of work we were contracted to do. We are committed to deliver value beyond expectation to every homeowner, every time.
Not sure what this guy is talking about. The original google review after I made NUMERUOS attempts to contact their office and received NO return calls. To their credit they did respond to the review, came out and did work. Thought all was ok. Recent rains showed the repair attempt was unsuccessful. Left 5 messages between Monday after rain and late the following Friday. NONE were returned. I did not speak with anyone from the company during that time. So, either they are mistaking someone else for me, or are not being truthful.