Supreme Appliance Services

Supreme Appliances always tried to do our best to resolve any customer issueAll we did was following the procedures it takes to complete any [redacted] / [redacted] repair, when our tech are not able to resolve the issue by them self, they need to contact the tech support from any brand, all the parts that were replaced, were needed, we installed the unit at customer house, after feel days they contact us us with a recall, re-diagnosed the unit and on the mean time, customer ran out of labor warrantybut we called tech support from [redacted] on April 13th between 3-5pm, report the issue for the second time, they advise us to replace the facial panel and main board, we order parts, parts arrived and we went back to client's house on May 1st between the time frame 3-Replaced both parts tested the unit, and worked fineI [redacted] , called client Mrs [redacted] , and asked her if the unit was working fine, and she confirmed that the uni it is was working fine(We have no power to request [redacted] to give to client a new unit, tech line from any company have to make a decision, create a file number, if they don't do it, there is no ways we can make them do it) Hope this issue is resolvedWe did not charge client for labor at this time [redacted] paid for parts

Supreme Appliances always tried to do our best to resolve any customer issue. All we did was following the procedures it takes to complete any [redacted] repair, when our tech are not able to resolve the issue by them self, they need to contact the tech support from any brand, all the...

parts that were replaced, were needed, we installed the unit at customer house, after feel days they contact us us with a recall, re-diagnosed the unit and on the mean time, customer ran out of labor warranty. but we called tech support from [redacted] on April 13th between 3-5pm, report the issue for the second time, they advise us to replace the facial panel and main board, we order parts, parts arrived and we went back to client's house on May 1st between the time frame 3-5. Replaced both parts tested the unit, and worked fine. I [redacted], called client Mrs [redacted], and asked her if the unit was working fine, and she confirmed that the uni it is was working fine. (We have no power to request [redacted] to give to client a new unit, tech line from any company have to make a decision, create a file number, if they don't do it, there is no ways we can make them do it) Hope this issue is resolved. We did not charge client for labor at this time. [redacted] paid for parts.