Support.com

I paid to renew my subscription they took my money but didn't renew my subscription. I e-mailed them several times but they only e-mailed me 1 time asking for my order I.D. I didn't know what they meant so I sent them my name address phone number and e-mail address but they never returned my e-mail. I also tried calling them got an answer machine left my name phone number and E-mail address but haven' heard from them they took payment on 11/25/19 for *** I either want the software or my money back.
Product_Or_Service: anti spyware software

A type of virtual call center where you are required to be a fluid computer tech. You must have the understanding of a lot of different technical roles and even sales practices depending on your position. Change is constant.
Some positions are work at home where you are required to provide a computer that will function with their software (browser based) and VPN.
If you can't diagnose your own computer problems then how can you diagnose others'?
If your ISP is down continuously it is on you, if you don't have two computer monitors it is on you to install them, if your processor is unable to handle multiple browser tabs then it is on you to upgrade or fix the browser, you are expected to maintain your equipment and keep it updated and virus free.
Support*** does provide an hourly bonus to help with that. Giving 4 stars because the sales practices have been shady in the past.
This is a good place for independent workers, not those who require constant feedback from supervisors and co-workers.

It’s a nightmare. The training is a *** He’s rude and extremely unprofessional. He’s a *** as well. I have more knowledge in my *** they have in their entire body. Don’t waste your time with this company. I should of paid attention to the reviews. Reviews do not lie. They require you to have 2 monitors and then refuse to assist in helping you set it up. They also require a speed for the processor that the majority of work from home companies Do Not Require. The company as a whole is a *** I never ask for help because I exhaust all of my resources before asking. I waited 10 minutes for help and then the mn came back to say one moment. I lost the customer and it was a sale. They require sales despite it is a technical support job. Then if a customer asks to be called back you have to ask permission. With all of the job responsibilities are the pay is a *** The benefits are expensive. You don’t get a card until 3 weeks after they start taking it out of your check so you can even use it. It is a 1 man gig for everything. If you have a concern all they do is just to justify what was done and disregard your concern that it isn’t important.
The computer they require is at least *** or higher. These are extremely expensive computers that are really for a busy business not this *** Do yourself a favor and don’t waste your time.

This company allows for a 14 dday trial period of its product. If you don't then agree to purchase the product, it provides constant reminders in the form of popups that interfere with my use of the computer. Constant popups means more than one at a time, in different locations on screen, which are restored as long as the computer is on. This has been going on for weeks.

did not receive paper work after sending it in over 3 times.
Ask Trainer about the paperwork the only answer he would give us is E-mail them.
Would not get answer form *** for over 24 hours. The software for the *** did not work on my computer and another person in training and the trainer could do very little to help us, When we contacted there Tech support, they told us the same things to fix the problem and if we could not fix it on are own, we could not do the job.

The representative told me he could help me download windows 8.1to my computer after wiping my hard drive he then asked me if I was interested in Windows 10 I wasn't interested then he said he would call me back after his lunch and never called back now I have a computer I can no longer use
Product_Or_Service: Help installing software