Superior Restoration

Attn: [redacted] 5/29/2015Revdex.com Fax# 216-861-6365From: [redacted] Phone: [redacted] Re: Complaint # [redacted] Additional documentationComplaint id # [redacted] Revdex.com [redacted] , Enclosed are the following documents that I had to locate regarding the above complaintThe orderacknowledgement for all roofing material for my roof replacement at my homeSuperior Restorationhas an account established at [redacted] and for the phone number for the company it isJames F [redacted] cell phone numberFor the drop ship it was to my home address in Cleveland Hts, Oh.Attached also is the roofing proposal, paid in full receipt, and the signed conditional waiver and releaseupon ?nal paymentAgain I stress that I tried contacting MrF [redacted] in April, less than a yr later regardingthis shoddyjob that did not hold upHe advised me verbally that it was the flashing that needed to berepairedl can state that from the street facing the front of the home the roof is raised considerably andis not flat as it should be, as it was earlierI tried contacting him by e-mail that did not work, nor did hisToll free number 866-storm proSo finally after seeing that something was terribly wrong I text him andon several occasions he stated that he was coming but to date no one has comeI had verbalconversations and was assured this, still nothingAlso on the release waiver it's documented that thecompany failed to pull the permit as agreed, which they did not tell me until my roof was off of thehouse on a Saturday.One other note, l don't work in construction so I was unaware of what I was told and I am not clear ifyour agency needs to know this, or if it pertains to my caseBut from what I was told many contractorsare using illegal migrant workers or undocumented workersI can say that during the time my roof jobwas replaced l saw nothing but Hispanic workers

Attn: [redacted] 5/29/2015Revdex.com Fax# 216-861-6365From: [redacted]Phone: [redacted]                                                          ...

  Re: Complaint # [redacted]                                                                                                    Additional documentationComplaint id # [redacted]Revdex.com [redacted], Enclosed are the following documents that I had to locate regarding the above complaint. The orderacknowledgement for all roofing material for my roof replacement at my home. Superior Restorationhas an account established at [redacted] and for the phone number for the company it isJames F[redacted] cell phone number. For the drop ship it was to my home address in Cleveland Hts, Oh.Attached also is the roofing proposal, paid in full receipt, and the signed conditional waiver and releaseupon ?nal payment. Again I stress that I tried contacting Mr. F[redacted] in April, less than a yr later regardingthis shoddyjob that did not hold up. He advised me verbally that it was the flashing that needed to berepaired. l can state that from the street facing the front of the home the roof is raised considerably andis not flat as it should be, as it was earlier. I tried contacting him by e-mail that did not work, nor did hisToll free number 866-storm pro. So finally after seeing that something was terribly wrong I text him andon several occasions he stated that he was coming but to date no one has come. I had verbalconversations and was assured this, still nothing. Also on the release waiver it's documented that thecompany failed to pull the permit as agreed, which they did not tell me until my roof was off of thehouse on a Saturday.One other note, l don't work in construction so I was unaware of what I was told and I am not clear ifyour agency needs to know this, or if it pertains to my case. But from what I was told many contractorsare using illegal migrant workers or undocumented workers. I can say that during the time my roof jobwas replaced l saw nothing but Hispanic workers.