Superior Real Estate Reviews (3)
Superior Real Estate Rating
Address: 12821 Western Ave, Blue Island, Illinois, United States, 60406-2117
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Handling of problems within the hotel My wife and myself chose the hotel floridian palace in hopes of it being the perfect spot for our first anniversaryWe paid $for night stayImmediately after chewe ran into our biggest inconvenienceThey put us on the 18th floor room 1806, knowing that the door had issues with reading the key cardsI'll preface with saying we hated having to come back to the hotel because we knew we would spend 30minutes attempting to get into our roomMultiple times in our trip we contacted the front desk for helpAll of which were disatisfying resultsThey would send someone to do the same thing we were doing repeatedly while we watchedThey would just laugh at the problem and offer no solutionWe were never offered compensation or even a room change for our difficultiesOne night we had a fire alarm go off at a.mwhich ment we had to leave the roomUpon returning an hour later (only because the alarm stopped not because any of the
Handling of problems within the hotel
My wife and myself chose the hotel floridian palace in hopes of it being the perfect spot for our first anniversaryWe paid $for night stayImmediately after chewe ran into our biggest inconvenienceThey put us on the 18th floor room 1806, knowing that the door had issues with reading the key cardsI'll preface with saying we hated having to come back to the hotel because we knew we would spend 30minutes attempting to get into our roomMultiple times in our trip we contacted the front desk for helpAll of which were disatisfying resultsThey would send someone to do the same thing we were doing repeatedly while we watchedThey would just laugh at the problem and offer no solutionWe were never offered compensation or even a room change for our difficultiesOne night we had a fire alarm go off at a.mwhich ment we had to leave the roomUpon returning an hour later (only because the alarm stopped not because any of the
No toilet working, unacceptable accommodations, desk clerk attitude
I was excited to stay at the historic Floridan hotel as I had stayed there in ** years prior! When attending concerts/events in ***, Florida as a young woman Our entrance into the Floridan Palace Hotel was all "oohs and ahhs" as it is just so elegant with crystal chandeliers, oversized baroque & rococo furniture Spacious and old world charm It did not disappoint (though parking was concerning as there was no SIGN indicating the fenced area was actually hotel parking)
Check in, while busy, was not terrible - our room assigned appeared nice and adequate We did have to have the sheets changed as (always a first check) as they were stained! An early dinner in lounge bar & grille was excellent
Back to the room, the toilet chain broke and we reported this to the front desk We went out to a concert and was told it would be fixed while we were out We returned around after 12:AM - and were incredib