Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [To assist us in bringing this matter to a close, we would like to know your view on the matter.] Regards, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaintI have not heard back from this business and need them to contact me so we can move forward with resolving this issueThank you Regards, [redacted]
We will be inspecting Ms [redacted] ’s roof on Friday morning, August 1, one more time to verify the section of the roof we repaired Once verified, we will respond furtherPlease note, we have pointed out to Ms [redacted] that the leak is not coming from the section we repaired In reference to her paperwork, when she called on July 14, we mailed her a copy of her contract Apparently she did not receive itWe will mail her another copy of her contract on August 1, this time asking for a return receipt of signature for verification / [redacted] Style Definitions */
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me Regards, [redacted]
RevDex.com: Re: [redacted] I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below. We , [redacted] and J [redacted] , would like to bring everyone up to date.We brought in a Dayton Roofer with 35 plus years of experience to evaluate the roofing situation.The Roofer and John went up on the roof and removed the metal sheeting and roofing nails in order to see how many layers of shingles were presently on the roof.YES INDEED THERE ARE 3 LAYERS ! Mr. M [redacted] did not bother to take pictures or provide any other form of documentation showing that there were only two layers. He did not ask John to observe his findings. He just said that we were being misinformed by our roofer Therefore we TOOK PICUTRES!!!!!!!!!!!!!!!!!!!!!!! Not only are there pictures of the 3 layers of shingles, but there are pictures of a shingle with a nail holding it down. There are pictures showingwere shingles were pieced together. There were also pictures showing gaps between the outside walls of the house and shingles, which would allow water to penetratethe walls inside the house, which could lead to damage to our walls.Additionally, we have pictures showing shingles that were not properly installed around the Roof Vents(bare roofing could be seen). Also, nails were missing from themetal sheeting that they reinstalled. No calking was applied either. I have plenty of pictures for ALL to see! Mr Mcracken stated and we quote what He said "That there were things that He saw in those pictures that He was not pleased with." Therefore, due to all of these thingswe are reaching out to our lawyer, on the best method to get all these issues resolved with Superior Products.Exteriors Inc.
Just wanted to bring everyone up to speed concerning SuperiorWe had Mr [redacted] , a roofer with over years of experience, inspect the [redacted] roof at the end of MarchHe observed that there was only two layers on the roof J [redacted] W [redacted] got in contact with Mrs [redacted] and explained Mr [redacted] observationsMrs [redacted] told him she was out town and would give him a call when she got back on Tuesday , April MrW [redacted] also suggested that all parties meet to resolve the issueHe additionally suggested if necessary arbitration with the Revdex.com We are ready to meet Mr& Mrs [redacted] at their convenience
We will be
inspecting Ms[redacted]'s roof on Friday morning, August 1, one more time to verify
the section of the roof we repaired Once
verified, we will respond furtherPlease note, we have pointed out to Ms
[redacted] that the leak is not coming from the section we
repaired. In
reference to her paperwork, when she called on July 14, we mailed her a copy of her contract. Apparently she did not receive itWe will
mail her another copy of her contract on August 1, this time asking for a
return receipt of signature for verification
We will set up a meeting this week Between 10/- 10/Once we have a firm date we will let everybody know
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [To assist us in bringing this matter to a close, we would like to know your view on the matter.] Regards, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaintI have not heard back from this business and need them to contact me so we can move forward with resolving this issueThank you Regards, [redacted]
We will be inspecting Ms [redacted] ’s roof on Friday morning, August 1, one more time to verify the section of the roof we repaired Once verified, we will respond furtherPlease note, we have pointed out to Ms [redacted] that the leak is not coming from the section we repaired In reference to her paperwork, when she called on July 14, we mailed her a copy of her contract Apparently she did not receive itWe will mail her another copy of her contract on August 1, this time asking for a return receipt of signature for verification / [redacted] Style Definitions */
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me Regards, [redacted]
We have not heard from the homeowner in almost one yearWe will reach out to her immediately to review her concerns
RevDex.com: Re: [redacted] I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below. We , [redacted] and J [redacted] , would like to bring everyone up to date.We brought in a Dayton Roofer with 35 plus years of experience to evaluate the roofing situation.The Roofer and John went up on the roof and removed the metal sheeting and roofing nails in order to see how many layers of shingles were presently on the roof.YES INDEED THERE ARE 3 LAYERS ! Mr. M [redacted] did not bother to take pictures or provide any other form of documentation showing that there were only two layers. He did not ask John to observe his findings. He just said that we were being misinformed by our roofer Therefore we TOOK PICUTRES!!!!!!!!!!!!!!!!!!!!!!! Not only are there pictures of the 3 layers of shingles, but there are pictures of a shingle with a nail holding it down. There are pictures showingwere shingles were pieced together. There were also pictures showing gaps between the outside walls of the house and shingles, which would allow water to penetratethe walls inside the house, which could lead to damage to our walls.Additionally, we have pictures showing shingles that were not properly installed around the Roof Vents(bare roofing could be seen). Also, nails were missing from themetal sheeting that they reinstalled. No calking was applied either. I have plenty of pictures for ALL to see! Mr Mcracken stated and we quote what He said "That there were things that He saw in those pictures that He was not pleased with." Therefore, due to all of these thingswe are reaching out to our lawyer, on the best method to get all these issues resolved with Superior Products.Exteriors Inc.
MrW [redacted] will give [redacted] a call to address her concerns
Just wanted to bring everyone up to speed concerning SuperiorWe had Mr [redacted] , a roofer with over years of experience, inspect the [redacted] roof at the end of MarchHe observed that there was only two layers on the roof J [redacted] W [redacted] got in contact with Mrs [redacted] and explained Mr [redacted] observationsMrs [redacted] told him she was out town and would give him a call when she got back on Tuesday , April MrW [redacted] also suggested that all parties meet to resolve the issueHe additionally suggested if necessary arbitration with the Revdex.com We are ready to meet Mr& Mrs [redacted] at their convenience
We will be
inspecting Ms[redacted]'s roof on Friday morning, August 1, one more time to verify
the section of the roof we repaired Once
verified, we will respond furtherPlease note, we have pointed out to Ms
[redacted] that the leak is not coming from the section we
repaired. In
reference to her paperwork, when she called on July 14, we mailed her a copy of her contract. Apparently she did not receive itWe will
mail her another copy of her contract on August 1, this time asking for a
return receipt of signature for verification