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Superior MFG

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Superior MFG Reviews (13)

Hello,We recently were issued a complaint by a company that we would like to resolve.I have enclosed all information regarding this problem and that it was resolved.We provided the customer with tracking information and evidence that we did ship the products he/she ordered.Tracking is below:https://tools.usps.com/go/TrackConfirmAction.action?tLabels= [redacted] The customer did receive their order and this issue was resolved with both parties.The customer however did not cancel the complaint.Please let me know how we can cancel the complaint thank you -- Best Regards, [redacted] Superior MFG Inc.(714) [redacted]

Hello, We recently were issued a complaint by a company that we would like to resolveI have enclosed all information regarding this problem and that it was resolvedWe provided the customer with tracking information and evidence that we did ship the products he/she orderedTracking is below: https://tools.usps.com/go/TrackConfirmAction.action?tLabels= [redacted] The customer did receive their order and this issue was resolved with both partiesThe customer however did not cancel the complaintPlease let me know how we can cancel the complaint thank you -- Best Regards, [redacted] Superior MFG Inc(714) [redacted]

This charge was authorized and this is a chargeback from our customerOur customer knew exactly what they paid for and they successfully received everything they paid for
We have proof/evidence of order being placed
and successfully delivered

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.Regards,*** ***

Hello,
This customer disputed his credit card and the bank has taken the money from this orderLooks like the customer will be getting his money back
I dont see why this needs to be further investigated when the customer will or has already received his money backMy company is out $because of this issue,

This charge was authorized and this is a chargeback from our customerOur customer knew exactly what they paid for and they successfully received everything they paid for
We have proof/evidence of order being placed and successfully delivered

Hello,We recently were issued a complaint by a company that we would like to resolve.I have enclosed all information regarding this problem and that it was resolved.We provided the customer with tracking information and evidence that we did ship the products he/she ordered.Tracking is...

below:https://tools.usps.com/go/TrackConfirmAction.action?tLabels=[redacted]The customer did receive their order and this issue was resolved with both parties.The customer however did not cancel the complaint.Please let me know how we can cancel the complaint thank you -- Best Regards,[redacted]Superior MFG Inc.(714) [redacted]

Revdex.com:I have reviewed...

the response made by the business in reference to complaint ID [redacted] and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.There wasbnever anything delivered. I askedvfor refund on the same day as I placed order. I never received or approved a mockup. Also submit this proof of delivery. I would surely contact my local post office. Called them two days ago and they pretended to not see me in the system and then cut the phone off lol. Law will be involved soon enough.Regards,[redacted]

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This charge was authorized by our customer and is not a fraudulent charge. The order was shipped and successfully delivered to the address provided by the...

customer. We have proof of delivery and evidence that indicates the order was completely fulfilled with all products within the order.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

I am rejecting this response because: The order was totally incorrect. Lxst Dreams paid for custom blanks with screen printing. We will be more than glad to provide everything including emails and phone call records that indicate this was a custom project. below are attachments on what we should have received vs what we did receive. The black shirt with the culture vulture is what we received. the T shirt that has the multiple colors on it, is the T shirt we should have received.  We are wanting to ship the shirts back in exchange for a full refund on the incorrect shirts and shipping charges our company has incurred. This has been going on long enough and is bad business.

Hello,
We recently were...

issued a complaint by a company that we would like to resolve.
I have enclosed all information regarding this problem and that it was resolved.
We provided the customer with tracking information and evidence that we did ship the products he/she ordered.
Tracking is below:
https://tools.usps.com/go/TrackConfirmAction.action?tLabels=[redacted]
The customer did receive their order and this issue was resolved with both parties.
The customer however did not cancel the complaint.
Please let me know how we can cancel the complaint 
thank you 
-- Best Regards,
[redacted]
Superior MFG Inc.
(714) [redacted]

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.There wasbnever anything delivered. I askedvfor refund on the same day as I placed order. I never received or approved a mockup. Also submit this proof of delivery. I would surely contact my local post office. Called them two days ago and they pretended to not see me in the system and then cut the phone off lol. Law will be involved soon enough.Regards,[redacted]

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Address: 12122 Severn Way, Riverside, California, United States, 92503-4804

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Shady, yet now dead: once upon a time this website was reported to be associated with Superior MFG, but after several inspections we’ve come to the conclusion that this domain is no longer active.



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